Designed for:

All healthcare workers dealing with patients

 

Format:             

Didactic and practical workshop

 

Time Frame: 

4 hours

 

Objective:

This workshop is designed to give the health care worker the skills to recognise impending violence, defuse bullying, de-escalate aggression and know how to safely and legally extract themselves from violent situations using various techniques. 

 

Minimum/maximum number of course participants:

4 to 20. 

 

Cost:

$220 per participant 

 

Please contact me to discuss your needs and room requirements (minimum 7 x 4m).  

 

 

Dealing with Dominant Personalities in the Workplace

 

Time Frame:

2 hours

 

Objective:

This workshop is ideal for staff to learn techniques on how to deal with dominant personalities using the DISC profile, Zig Ziglar and the authors own experience. 

 

Minimum/maximum number of course participants:

4 to 20. 

 

Cost:

$175 per participant 

 

Please contact me to discuss your needs and room requirements.